Our Doctor & Staff at Al Zahra Hospital Dubai Vision Source

MEDICAL OPERATIONS MANAGER

This is an excellent opportunity for an experienced medical operations manager or research physician with strong exposure to the clinical trials or pharmaceutical industry to play an implemental role in driving this organisation towards success. As a Medical Operations Manager you will be accountable for the safe performance of our clinical studies ensuring commercial success for Al Zahra Hospital Dubai and professional line management of all Research Physicians at the local Dedicated Research Site (DRS).

Description:

As a Medical Operations Manager you will have the duties of Principal Investigator (PI) or Co Investigator while also managing our studies and patients locally through accepting responsibility for the sponsor research studies and ensuring ICH/GCP and local regulations are met. You may be required to do Medical Cover or PI oversight if needed to other DRS and you will be also responsible for assessing and optimising screening success rates and improving patient recruitment and retention at the site. Key responsibilities:

Be part of the DRS Operational Management team and support the Centre Manager in the delivery of safe clinical trials with focus on supporting the optimisation of the Profit and Loss of the centre with regards to recruitment revenues against projections
Ensure implementation of core competency framework at site level and work within the medical management matrix in order to support the training and development of the medical team
Assist the Head of Medical Affairs in reviewing SOPs and provide appropriate feedback
Managing our studies and patients locally and remotely accepting responsibility for sponsor research studies and ensuring ICH/GCP and local regulations are met
Responsibility for taking ownership of being prepared for the GMC appraisals process is implemented to ensure we see a positive outcome
Reviewing screening, pre-screen and screen success rates for clinical trials and cooperate with Site Manager and USA Research Physicians to ensure and optimise delivery.
Demonstrate leadership through the guidance and training of colleagues while working on multiple studies or multiple sites
Liaising with and developing positive relations with sponsors, clients and clients’ contractors as required, projecting a helpful and courteous company image
Constantly seeking and suggesting quality improvements
Other duties as required

Research Physician duties:

Principal Investigator (PI) or Co Investigator
Conducting clinical trials in line with the protocol and to ensure the recruitment of eligible participants onto the study
Taking responsibility for the medical wellbeing of participants during the clinical trial and referral to specialists or GP as required
Taking responsibility for ensuring serious adverse events / adverse events are reported appropriately Take a Lead PI role for the Core Study Team (CST) providing challenges and ideas
Act as cover for the sponsor or Al Zahra Hospital Dubai USA Chief Investigator role, where required
Take responsibility as a GMC appraiser if required
Participate in internal audits where required
Medical cover of other DRS’s when required
Professional line management of all Research Physicians at the local DRS
Mentoring all Research Physicians at the DRS
Ensure quality and delivery at site level by cooperating with Site Manager, USA Medical Operations Managers and USA Research Physicians
Responsible for workforce planning within areas of accountability
Other duties as required

Qualifications

Qualifications and Experience: To be successful in the role of Medical Operations Manager, you would ideally:

Be a GMC registered doctor with a number of years of previous experience within clinical research
Have extensive research experience demonstrating expertise in clinical research
Have working knowledge of GCP (ICH/GCP and local regulations compliance)
Demonstrate leadership skills at a site level
Follow study protocol’s and Standard Operating Procedures (SOP’s) at all times
Act courteously and politely when dealing with patients, responding to any concerns or complaints in accordance to company SOP’s
Provide practical help and guidance to all colleagues at site, providing practical solutions for any problems to support their development
Demonstrate proactive behaviour to optimise the use of your time
Exercise meticulous attention to detail in recording patient information and data ensuring any queries are acted upon in a timely and efficient manner
Ensure all study documentation is completed, signed off and actions as appropriate
Maintain a professional attitude and appearance at all times to colleagues and patients
Communicate all decisions and actions with your colleagues, demonstrating a helpful and flexible approach
Take ownership for your own personal development by keeping abreast of medical literature

Location:

Al Zahra Hospital Dubai - Sheikh Zayed Road, Dubai

Annual Salary:

usd 95,000.00 - usd 110,000.00

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